Financial Services

Tuition Fee Appeals

These fee policies have been approved by the Board of Governors. Students are responsible for ensuring that their registration is complete and accurate. Fee Appeals will not be considered for any circumstance arising from an error on registration.

If, due to extenuating circumstances, students wish to appeal the assessment of tuition fees for dropped courses or withdrawals from the University, a Tuition Fee Appeal form must be completed and returned to the Office of the Registrar (Fax (519) 884-8826). Appeals must be accompanied by official supporting documentation. Normally, tuition fee appeals must be filed with the Office of the Registrar within six months of the last day of the term to which the disputed charges apply. All appeals will be reviewed using the following approved guidelines:

1. A student is considered to be registered once a completed Intent to Register form has been submitted to and processed by the Office of the Registrar and a Registration Form has been issued to the student. Intent to Register forms, Registration forms and invoices/statements of account each contain statements alerting students to the policy that they are financially indebted to the University for all charges, unless registration is cancelled, in writing, prior to the commencement of classes each term/session (in which case a cancellation fee will be charged). Lack of attendance in a course(s) will be insufficient grounds for the granting of a refund.
2. Approved fee appeals which are based on medical or compassionate circumstances will be calculated on a pro-rated basis which will take into account the amount of time a student was able to participate in the course.
3. Incidental or miscellaneous fees are not refundable.

Financial Services