Financial Services

Tuition Fee Appeals

These fee policies have been approved by the Board of Governors. Students are responsible for ensuring that their registration is complete and accurate. Tuition Fee Appeals will not be considered for any circumstance arising from an error on registration. Lack of attendance in a course(s) is insufficient grounds for a tuition fee appeal. Normally, tuition fee appeals will be considered only when made on the appropriate form and the form is complete. All incomplete forms will be returned.

If, due to extenuating circumstances, students wish to appeal the assessment of tuition fees relating to dropped course(s) or withdrawal from the University, a Tuition Fee Appeal form must be completed, official supporting documentation attached and returned to the Office of the Registrar (fax 519-884-8826). Normally, tuition fee appeals must be filed with the Office of the Registrar no later than 14 calendar days following the last day of regularly scheduled classes in the relevant term.

After this time period, only tuition fee appeals based on medical incapacity or bereavement and which are accompanied by official supporting documentation stating the date you were unable to continue participation in the course(s) will be considered. Normally, no appeal of any kind will be considered after six months from the last day of the term to which the disputed charges apply. All appeals will be reviewed using the following guidelines:

1. A student is considered to be registered once a completed Intent to Register form has been submitted to and processed by the Office of the Registrar and a Registration Form has been issued to the student. Intent to Register forms, Registration forms and invoices/statements of account each contain statements alerting students to the policy that they are financially indebted to the University for all charges, unless registration is cancelled, in writing, prior to the commencement of classes each term/session (in which case a cancellation fee will be charged).
2. When adding/dropping a course(s), students are responsible to obtain their copy of the add/drop form from the Office of the Registrar as proof of the change. Students are also responsible to access the computer system to check on the accuracy of their registration after making a change or at the beginning of each term.
3. Approved fee appeals will be calculated on a pro-rated basis which will take into account the amount of time a student was able to participate in the course.
4. Normally, tuition fee appeals will be accepted only when made on the appropriate form.
5. Incidental or miscellaneous fees are not refundable.

Financial Services