OL365 Influence, Persuasion and Negotiation 0.5 |
This course examines how influence, persuasion and negotiation operate, and the ways in which leaders and others may successfully use these tools to appropriately frame problems and resolve them. Topics may include contract negotiation, rhetoric, metaphor, argument, audience, jargon, contrast, "spin" and storytelling. |
Prerequisite: Two 200 level OL courses. |
Official electronic version updated at 10:33 a.m. March 31, 2005